Most common questions
My SMS sign-in code didn't arrive.
Wait 30 seconds and try again — sometimes SMS is delayed. If still nothing: make sure you typed the right number, check signal, try a different network (switch off WiFi or vice versa). Still stuck? Email contact@pastaphony.com.
My loyalty points aren't showing up.
Points appear after you give your phone number at the counter and the cashier rings you up. If you ordered today and don't see points by tomorrow, contact the location directly (numbers below) — each Pastaphony runs its own loyalty program in Square.
I redeemed a reward but the cashier can't find it.
Show them the 6-character code from the app. The cashier opens your loyalty account in Square and finds the pending reward there. If they still can't find it, the reward is safe in their system — call us and we'll help reconcile.
Can I order delivery online?
Where offered, yes — but it goes through each location's Square Online site. From our order page, tap your location to go to its ordering site, then choose pickup or delivery from there.
Where are you opening next?
Long Beach and Anaheim — mid-June 2026.
Contact a specific Pastaphony
Each Pastaphony is independently owned and operated. For order issues, loyalty redemption, or special requests at a specific counter, call that location directly.
| Location | Phone | Address |
|---|---|---|
| Pastaphony Stanton | (657) 257-4032 | 12885 Beach Blvd, Unit 13, Stanton CA 90680 |
| Pastaphony Fullerton | (949) 441-9080 | 128 W Wilshire Ave, Ste A, Fullerton CA 92832 |
| Pastaphony Tustin | (949) 295-1883 | 1705 Flight Way, Ste 8, Tustin CA 92782 |
| Pastaphony Glendora | (626) 387-8278 | 905 E Arrow Hwy, Unit 111, Glendora CA 91740 |
| Pastaphony Carlsbad | (442) 888-4996 | 5812 Van Allen Way, #125, Carlsbad CA 92008 |
Contact Pastaphony (the brand)
For app questions, account issues, or feedback about the brand:
- Email: contact@pastaphony.com
- Website: pastaphony.com
- Instagram: @pastaphony
Pastaphony is a brand of Concept Restaurants LLC.